You guys are so great and helpful on here, so we may be preaching to the choir. That said, we are getting reports of callers being rude to our colleagues at the front desk regarding missing transcripts. Our front-desk staff members have years of experience or are students working work-study jobs just like you. Please be kind as we do our best to cooperate with you. All documents were due March 1 and we have extended a courtesy to many students who had difficulty getting transcripts to us on time. We would appreciate respect and kindness from your direction as we all work to complete applications and make it through this process.